Terms of Service

Nexus 360 helps merchants ("Merchant", "Client", "you") run e-commerce operations across multiple sales channels from one place: catalogue and listing management, inventory, pricing, order ingestion, fulfillment, shipping, returns, and reporting.

Nexus 360 connects to third-party marketplaces and service providers on your behalf through their official APIs, under the authorizations you grant. Each such connection is optional and may carry its own supplemental terms — see the TikTok Integration Terms of Use for the TikTok Shop connection.

To use Nexus 360 you must be at least eighteen (18) years of age or the age of legal majority in your jurisdiction, and have authority to bind the legal entity on whose behalf you act.

You are responsible for the confidentiality of your credentials and for all activity under your account. Accounts are provisioned per organisation; data belonging to one Merchant is not made available to another.

You retain all rights in the data you provide or that Nexus 360 retrieves on your behalf ("Merchant Data"). You grant Vector Stack a limited licence to host, process, transmit and display Merchant Data solely to operate the features you have enabled, to provide support, and to maintain the security and reliability of the platform.

We do not sell Merchant Data and we do not use it to train models for other customers.

You agree not to use Nexus 360 to break the law, to infringe anyone's rights, to violate the terms or policies of a connected marketplace, to attempt unauthorized access, or to interfere with the platform's operation or with other customers' use of it.

You are responsible for the accuracy and legality of the listings, prices, tax treatment and shipments you publish through the platform.

We aim to keep Nexus 360 available and correct, but the platform depends on third-party marketplaces and carriers whose APIs change, rate-limit and fail outside our control. Features may be added, modified or withdrawn; we give reasonable notice of material changes that reduce functionality you rely on.

Paid plans are billed as agreed in your order or subscription. You may stop using Nexus 360 at any time. We may suspend or terminate access for non-payment, for a material breach of these Terms, or where required for security, legal or compliance reasons.

Nexus 360 is provided "as is" to the fullest extent permitted by law. Vector Stack is not liable for indirect, incidental, special or consequential damages, nor for lost profits or lost data, arising from use of the platform or from the acts or omissions of a connected third-party marketplace.

Nothing here limits liability that cannot be limited under applicable law.

Nexus 360 is not affiliated with, endorsed by, or sponsored by any marketplace it integrates with, including TikTok Pte. Ltd. and its affiliates, Amazon, eBay, or their respective affiliates. All trademarks belong to their respective owners. Your use of each marketplace remains governed by that marketplace's own terms.

We may update these Terms. Material changes are announced in the platform or by email before they take effect, and the "last updated" date above always reflects the current version.

Vector Stack LLC — questions about these Terms: support@nexus360.us.